Privacy Policy

Last updated: June 16, 2026

We value your privacy. Please read this Privacy Policy before you use the www.townsendresources.com website (the "Website"), operated by Max Townsend ("us," "we," "our"). This Privacy Policy explains what information we collect about you and how we use it.

Your access to and use of the Website depends on your acceptance of and compliance with this Privacy Policy. It applies to everyone who visits or uses the Website, including visitors and users.

When you access or use the Website, you agree to this Privacy Policy. If you disagree with any part of it, you do not have permission to access or use the Website.

What information we collect and store

We collect and store the information you enter on this Website. We collect and store the following:

Name
Specific piece of information: Name
How we use this information:

• Booking and managing appointments

• Responding to your messages and inquiries

• Providing our services

Phone number
Specific piece of information: Phone number
How we use this information:

• Booking and managing appointments

• Responding to your messages and inquiries

• Sending SMS messages

• Providing customer service

Email address
Specific piece of information: Email address
How we use this information:

• Booking and managing appointments

• Responding to your messages and inquiries

• Providing customer service

IP address
Specific piece of information: IP address
How we use this information:

• Operating and securing the Website

• Analyzing Website traffic

Device identifier
Specific piece of information: Device identifier
How we use this information:

• Operating and securing the Website

• Analyzing Website traffic

Online identifier
Specific piece of information: Online identifier
How we use this information:

• Operating and securing the Website

• Analyzing Website traffic

Calendar account information
Specific piece of information: Calendar account information
How we use this information:

• Booking and managing appointments

With whom we share your personal information

We do not share your consent to receive SMS messages with any third parties or affiliates. When you consent to receive SMS messages from us, we do not opt you into SMS messaging from any other company.

We share information only with the service providers we use to operate the Website and communicate with you, such as our scheduling and messaging platform. These providers may access your information only to perform tasks on our behalf.

SMS messaging

We send you SMS messages only if you consent. We obtain your consent through opt-in messages when you subscribe to receive text messages. If you opt in, we send you conversational messages. We describe our SMS program as follows: your appointment is scheduled for a set date and time. All messages originate from 817-207-7926. We may send you messages up to 3 times per week. Messaging frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by texting "Stop." You may also opt out by emailing us at [email protected]. When you text "Stop," you receive this confirmation message: "You've been unsubscribed." To re-subscribe, text "Start." If you need help with SMS messaging, text "Help," and you receive this reply: "How can we help?"

For more information about our SMS messaging, please read our Terms of Service at https://townsendresources.com/terms-of-service. We use Lead Connector to send SMS messages. To learn about their privacy practices and terms, please read their Privacy Policy and Terms of Service.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website sets cookies and may use them for reasons including, but not limited to:

• Analyzing Website traffic

• Analyzing your interactions with advertisements

• Identifying whether you are signed in to the Website

• Testing content on the Website

• Storing information about your preferences

• Recognizing when you return to the Website

Most web browsers accept cookies automatically. You can change your browser settings to decline cookies if you prefer. This setting may prevent you from using the full features of the Website.

Children's privacy

This Website serves a general audience and does not offer services to children. If a child we know to be under 18 sends personal information to us, we use that information only to respond to the child and tell them that they cannot use this Website.

Questions

If you have any questions about this Privacy Policy, please contact us at [email protected].